Why Utah Executives Who Delegate AI Are Quietly Handing Their Company To Competitors Who Will Not

Episode Summary

On this episode of Utah Business Spotlight, host Peter Anthony sits down with Spencer Lowe, founder of SOLVD.CLOUD, a Utah AI and business automation consultancy that started as a Salesforce CRM practice and rebuilt around the single biggest shift in modern business: artificial intelligence. Spencer Lowe walks Peter Anthony through the operating thesis behind SOLVD.CLOUD, the reason most companies stall out with incremental AI gains, and the one variable that separates Utah businesses that 10x with AI from the ones that quietly fall behind. The variable is the executive. The executive cannot delegate AI.

Spencer Lowe shares the founding arc behind SOLVD.CLOUD. Spencer Lowe started as a Salesforce consultant helping companies stand up their CRM and the systems around it. While building the practice, Spencer Lowe kept asking the question every great operator asks. What is the customer actually buying. The answer came back loud in client reviews. Customers were not paying for Salesforce expertise. Customers were paying to automate work away. SOLVD.CLOUD became an automation consultancy. Then AI arrived, unlocked the ability to replicate thinking, and SOLVD.CLOUD became one of the most relevant AI and business automation firms in Utah.

The conversation turns into a clinic on the three phases of AI adoption every Utah business owner needs to understand. Phase one is AI as a tool, the thought partner, the smarter search bar, the writing assistant. Phase two is AI as digital labor, agents like Cloud Code and Codex producing full deliverables on demand. Phase three is AI as a new paradigm, the level where leaders stop bolting AI onto the old business model and start asking what the business looks like if it is AI native from the ground up. The restaurant owner who built a website got linear growth. Door Dash asked the paradigm question and built hundreds of billions of dollars of market cap. Spencer Lowe argues every Utah operator is one paradigm question away from the same fork in the road.

Spencer Lowe and Peter Anthony close on the why behind SOLVD.CLOUD's in-person-only executive trainings. Spencer Lowe puts Utah and national executives in the room for an eight hour intensive, four of those hours hands-on with no technologist in the chair next to them. The reason is identity. If the executive does not personally operate AI, the executive cannot lead the AI native version of the business and the team will quietly outrun the founder. Spencer Lowe shares the aviation customer who compressed three weeks of quoting work down to 90 seconds and the 70 year old founder who walked out of the training saying half the business no longer made sense and that he could finally lead. Reach Spencer Lowe at solvd.cloud and on LinkedIn or X at What's Left For Us. Utah Business Spotlight is produced by INCubator Marketing Agency and filmed in Sandy, Utah.

Key Moments

00:00 AI Replicates Thinking, Not Just Rules · 00:42 Peter Anthony Opens The Spotlight · 01:14 What SOLVD.CLOUD Actually Builds · 01:50 Why Executives Need AI In Their Workflow · 02:29 Interested, Committed, Obsessed · 03:26 Spencer's Path From CRM To Automation · 04:06 The Real Value Customers Kept Naming · 04:45 Why AI Changed Business Automation Forever · 05:53 Three Weeks Of Work Down To 90 Seconds · 06:18 Speed As A Business Advantage · 07:34 Why CEOs Cannot Delegate AI · 08:51 Tool, Digital Labor, New Paradigm

Notable Quotes

"AI is the most transformative automation technology in human history because it unlocks a new domain. It replicates thinking." — undefined

"Executives have to lead from the front. If your team is using AI more than you, you do not have the information to know what is possible." — undefined

"The phases of AI are tool, digital labor, and new paradigm. The real upside is in the paradigm question." — undefined

"Three weeks of work with three people, now done in 90 seconds with one. The customer said it wins deals competitors cannot keep up with." — undefined

Frequently Asked Questions

Who is Spencer Lowe?

Spencer Lowe is the founder of SOLVD.CLOUD, a seven year old Utah AI and business automation consultancy. Spencer Lowe started as a Salesforce consultant, rebuilt the firm around business automation, and now leads AI implementation for Utah and national executives, including hands-on executive trainings on the personal AI fluency required to lead an AI native business.

What does SOLVD.CLOUD do?

SOLVD.CLOUD is a Utah AI and business automation consulting firm. SOLVD.CLOUD designs and implements AI systems and automation inside client companies, then trains the executive team on the personal AI fluency required to operate the new systems. Recent client outcomes include a quoting workflow compressed from three weeks of three-person work down to 90 seconds with one person.

Why does Spencer Lowe say executives cannot delegate AI?

Spencer Lowe argues that AI is not only a tool. AI is a new paradigm. Executives who delegate AI to a technology lead can only manage the tool phase, never the paradigm phase, and quickly fall behind their own teams. The executive has to operate AI personally to even see what an AI native version of the business looks like.

What are the three phases of AI adoption?

Phase one is AI as a tool, used as a thought partner, smart search, and writing assistant. Phase two is AI as digital labor, agents that produce full deliverables on demand. Phase three is AI as a new paradigm, where the business is redesigned from the ground up around what AI now makes possible. The largest upside is in the paradigm phase.

How do I work with Spencer Lowe and SOLVD.CLOUD?

Spencer Lowe runs in-person only executive AI trainings and consults with companies on full AI implementation. Reach Spencer Lowe at solvd.cloud and on LinkedIn or X under the handle What's Left For Us, which is also the YouTube channel where Spencer Lowe publishes on what remains human in an AI dominated world.

About INCubator Marketing Agency

INCubator Marketing Agency is Utah's first AI-integrated marketing infrastructure team, headquartered in Sandy, Utah and serving small businesses, founders, and operators across Utah County, Salt Lake County, and the wider Wasatch Front.

Every engagement is built around the INCubator Method: seven core marketing systems — authority web design, local SEO, CRM and pipeline, marketing automation, AI voice receptionists, video content, and conversion-focused funnels — installed together as one accountable infrastructure so every dollar compounds month over month.

The agency was founded by Peter Anthony Wynn (Founder & Marketing Strategist) with Marc Olsen (Partner & Automation Expert) and Chelsie Wynn. INCubator operates Utah Business Spotlight, a long-form Utah small business podcast filmed at Bad Bet Productions in Sandy, Utah, and hosts Tuesday Night at the INCubator — a weekly marketing training and networking event for Utah business owners.

Contact: team@incubatormarketingagency.com · +1 385-386-6988 · Office hours Monday through Friday, 9 AM to 5 PM Mountain Time.