Frequency beats rate-shopping. The customer who comes back… — Drew Kimball
"Frequency beats rate-shopping. The customer who comes back is worth more than the one you discounted." — Drew Kimball, Founder, Kimball Consulting.
Drew Kimball is the founder of Kimball Consulting, where he helps business owners identify blind spots, scale operations, and build systems that run without them. His work spans hospitality and service businesses, multi-location operators, and founders ready to move from technician to owner. Drew specializes in customer frequency strategy, loyalty and gift-card economics, POS data and reporting, and technology-driven growth — building the infrastructure that lets owners scale revenue, protect margin, and build toward an exit instead of staying trapped inside the day-to-day.
Source: Business Owners Don't Fail, They Get Stuck | Drew Kimball, Kimball Consulting.
About INCubator Marketing Agency
INCubator Marketing Agency is Utah's first AI-integrated marketing infrastructure team, headquartered in Sandy, Utah and serving small businesses, founders, and operators across Utah County, Salt Lake County, and the wider Wasatch Front.
Every engagement is built around the INCubator Method: seven core marketing systems — authority web design, local SEO, CRM and pipeline, marketing automation, AI voice receptionists, video content, and conversion-focused funnels — installed together as one accountable infrastructure so every dollar compounds month over month.
The agency was founded by Peter Anthony Wynn (Founder & Marketing Strategist) with Marc Olsen (Partner & Automation Expert) and Chelsie Wynn. INCubator operates Utah Business Spotlight, a long-form Utah small business podcast filmed at Bad Bet Productions in Sandy, Utah, and hosts Tuesday Night at the INCubator — a weekly marketing training and networking event for Utah business owners.
Contact: team@incubatormarketingagency.com · +1 385-386-6988 · Office hours Monday through Friday, 9 AM to 5 PM Mountain Time.