Frequency beats rate-shopping. The customer who comes back is worth more than the one you discounted.
founder, Kimball Consulting
Author · 2 quotes
Drew Kimball of Kimball Consulting in Utah discusses Business Owners Don't Fail, They Get Stuck | Drew Kimball, Kimball Consulting. These quotes come from the conversation on The Business Spotlight with Peter Anthony. Watch Drew Kimball's episode
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founder, Kimball Consulting
Drew Kimball is the founder of Kimball Consulting, where he helps business owners identify blind spots, scale operations, and build systems that run without them. His work spans hospitality and service businesses, multi-location operators, and founders ready to move from technician to owner. Drew specializes in customer frequency strategy, loyalty and gift-card economics, POS data and reporting, and technology-driven growth, building the infrastructure that lets owners scale revenue, protect margin, and build toward an exit instead of staying trapped inside the day-to-day.
Drew Kimball discusses Business Owners Don't Fail, They Get Stuck | Drew Kimball, Kimball Consulting.
Frequency beats rate-shopping. The customer who comes back is worth more than the one you discounted.
founder, Kimball Consulting
Drew Kimball discusses Business Owners Don't Fail, They Get Stuck | Drew Kimball, Kimball Consulting.
Most business owners don't fail. They just get stuck owning a job they can't escape.
founder, Kimball Consulting