Episode Questions and Answers
Who is Jared Pettit?
Jared Pettit is the owner of Adaptive Plumbing, a Utah plumbing company based in Saratoga Springs that services the Wasatch Front up to Park City. Jared Pettit is a third-generation plumber, both his grandfather and father owned plumbing companies before him, and Adaptive Plumbing focuses on remodel work, custom home plumbing, and residential service.
What is Adaptive Plumbing?
Adaptive Plumbing is Jared Pettit's Utah plumbing company headquartered in Saratoga Springs, serving the Wasatch Front up to Park City. Adaptive Plumbing handles remodel plumbing, custom home plumbing for Utah builders, residential service, tankless water heater installation, and water softener systems. Visit adaptiveplumbingsolutions.com.
Where does Adaptive Plumbing service?
Adaptive Plumbing's office is in Saratoga Springs and the team services the entire Wasatch Front up to Park City. Adaptive Plumbing covers residential plumbing, remodel plumbing, custom home plumbing, and commercial plumbing, with planned expansion into St. George.
Why does Peter Anthony call plumbing 'gold collar'?
Jared Pettit and Peter Anthony reframe plumbing as gold collar because AI is reshaping accounting, medicine, and white-collar knowledge work, while skilled trades like plumbing remain hands-on, emergency-driven, and increasingly well-paid. For young people in Utah, plumbing is one of the clearest paths to skill, income, and business ownership.
What makes Adaptive Plumbing different from other Utah plumbers?
Jared Pettit operates Adaptive Plumbing as a remodel and custom-home specialist with a heavy investment in employee development. Jared Pettit sits down with each team member monthly to set goals, including financial goals like buying a home or a rental property, so the team grows alongside the business instead of just collecting a paycheck.
Does Adaptive Plumbing install tankless water heaters?
Yes. Jared Pettit installs tankless water heaters and water softeners as a core part of Adaptive Plumbing's residential service. Tankless water heaters provide instant hot water on demand, take up less space, lower the leak risk versus tank systems, and are part of the technology shift currently reshaping Utah residential plumbing.
Where is Utah Business Spotlight filmed?
Utah Business Spotlight is filmed in Draper, UT 84020. The show is produced by The INCubator AI Marketing Agency and hosted by Peter Anthony.
Episode Transcript
00:00 Plumbing Is Bigger Than People Think
Jared Pettit opens with the line that frames the entire episode, plumbing has become not blue collar but gold collar. Peter Anthony immediately recognizes it as the headline. Plumbing is no longer the trade people fall into. It is the trade serious operators are choosing on purpose.
00:33 Meet Jared Pettit of Adaptive Plumbing
Peter Anthony introduces Jared Pettit, owner of Adaptive Plumbing, a Utah company solving plumbing problems most homeowners did not know they had. Jared Pettit points listeners to adaptiveplumbingsolutions.com, plus Instagram and Facebook, and Peter Anthony sets the agenda, the trade, the business, and the opportunity for anyone considering the plumbing industry.
01:18 A Third-Generation Plumbing Background
Jared Pettit walks Peter Anthony through the lineage. His grandfather started plumbing decades ago. His father also did plumbing and owned a plumbing company. Jared Pettit worked for his father in high school, and that early exposure planted both the skill set and the eventual decision to build Adaptive Plumbing.
02:04 Why He Tried Not to Become a Plumber
Jared Pettit is honest, he told himself in high school he was never going to be a plumber. He hated plumbing. Today Adaptive Plumbing is killing it, solving plumbing problems homeowners did not even know they had, with a specialty that grew naturally out of the work.
02:49 Remodel Plumbing vs Custom Home Plumbing
Peter Anthony references the relationship between Adaptive Plumbing and Modern International Builders, Brent Bohrer's Utah custom home company and a friend of the channel. Jared Pettit and Brent Bohrer have done strong work together on rebuilds, custom remodels, and new homes, but Jared Pettit's real passion is the remodel side, where the work is to solve a homeowner's actual problem.
03:13 Building the Customer's Dream
Jared Pettit's favorite part of the work is sitting with a homeowner, hearing what they actually want, and building the dream with them until it is real. That moment, the homeowner getting exactly what they pictured, is the part of the business that keeps Jared Pettit excited about plumbing every day.
03:50 Solving Real Plumbing Problems in Real Spaces
Peter Anthony shares his GC background in New York and the plumbing nightmares he ran into owning hair salons, six to twelve sinks per location, three to four washers and dryers, Vichy showers, manicure stations, and constant hair-trap clogs. The right plumber solves the problem without creating three more. Peter Anthony names the breakthrough, putting traps in the basement under each sink so future maintenance never floods the salon floor, as the kind of clever, hands-on thinking that defines a real operator like Jared Pettit.
05:02 Why Plumbing Became Gold Collar
Jared Pettit returns to the gold-collar frame. AI is coming for accountants, doctors, and a long list of white-collar roles. Plumbing and the skilled trades are not on that list. Hands-on technical work is one of the safest places to plant a career as automation reshapes the rest of the economy.
06:14 Why Skilled Trades Are Rising Again
Peter Anthony lays out the operator math. Trades used to be hard to break out of, union work paid, but going independent meant carrying insurance, workers' comp, payroll taxes, truck insurance, equipment, and the full business stack. Now that pricing has caught up to the actual skill, there is a unique opening for young men and women to enter plumbing, build technical mastery, and turn it into business ownership.
07:01 The Grossest Plumbing Story in the Conversation
Jared Pettit shares the worst story he has heard from the field, a tech at a sewage treatment plant pulled the cap off a line and the line blew sewage all over him. His only response, 'can I go home now?' Peter Anthony swaps in his nightclub plumbing horror stories, and Jared Pettit lands the homeowner version, the most unique drain find was a pill bottle stuck in a toilet, but the most common is exactly what every plumber knows.
08:35 Building Employees, Not Just a Business
Jared Pettit's favorite part of owning Adaptive Plumbing is the employees. He sits down monthly with each team member to walk through goals. Day one most say 'I don't know.' Six to twelve months in they are talking about buying a house and adding a rental unit. Jared Pettit gets to come into a homeowner's space and build a dream there too, the same operator instinct on both sides of the company.
10:12 Where Adaptive Plumbing Gets Its Culture
Peter Anthony reframes the moment, most trade businesses never reach this layer. He used the same monthly goal-setting model with stylists at his salons. When an employee's compelling future is tied to the company, the company outgrows competitors who are only paying paychecks. Jared Pettit credits other operators he watches and learns from for the playbook.
10:56 Serving Saratoga Springs to Park City
Jared Pettit confirms Adaptive Plumbing's footprint, office in Saratoga Springs, service across the entire Wasatch Front, all the way up to Park City. The team is currently four operators strong and built to cover four jobs simultaneously across the region.
11:22 Why the Name Adaptive Plumbing Fits
Jared Pettit explains the naming. Adaptive Plumbing is named for the operator he had to become, adapting through life, finding new solutions, and matching that mindset to the literal work of adapting plumbing pipes inside a home. Peter Anthony notes the patriotic flag detail on Jared Pettit's shirts and the operator energy underneath the brand.
13:10 Expansion, Franchising, and St. George Plans
Jared Pettit is not staying stagnant. Adaptive Plumbing is exploring a move into St. George and franchising opportunities in a few additional markets. The Utah residential market is going bananas, residential, commercial, and remodel are all growing. Jared Pettit credits the COVID-era shift toward homeowners investing in their castles, plus Utah's high-density family market that puts real wear on homes.
15:28 Tankless Water Heaters and What's Changing
Jared Pettit closes on the technology shift reshaping residential plumbing. Tankless water heaters and water softeners are the future, instant hot water on demand, smaller footprint, lower leak risk, no rotting tank. Adaptive Plumbing installs both. Peter Anthony confirms a roundtable plan for a future episode with Jared Pettit, Brent Bohrer of Modern International Builders, and Nathan the Concrete Cowboy on the state of Utah trades.
